On-site Piano Tuning in Vienna

Tuning a piano is a complex process that goes far beyond simply turning tuning pins. Because pianos are constructed from organic materials such as spruce, maple, and felt, they react sensitively to the specific climatic conditions of their environment. Changes in temperature and fluctuations in humidity cause the tension of the strings to shift, which inevitably leads to intonation errors and a loss of harmonic purity.

Our on-site piano tuning service in Vienna is designed to preserve the sonic integrity of your instrument without the need for risky and expensive transport to our workshop. Using modern equipment combined with a trained ear, we ensure that your instrument not only reaches the correct reference frequency but also maintains a homogeneous timbre across all octaves, providing a stable foundation for both practice and performance.

Our mobile piano tuning service is tailored to a diverse group of music lovers and professionals across Vienna. This primarily includes private individuals who use their instruments for home practice or study and desire regular maintenance without the logistical burden of moving the instrument.

We also support music schools, conservatories, and private teachers, for whom precise intonation is essential for the training of students. Institutions such as hotels, cafés, or galleries that utilize pianos as part of their atmosphere benefit from our discreet and efficient on-site service. For collectors of historical instruments, we offer a particularly gentle approach to preserve the unique character and age of the instrument.

After scheduling an appointment, our experts arrive punctually at your location. We bring all necessary professional tools, from high-quality tuning levers to electronic measurement devices. Since the work is performed directly on the instrument, no additional space is required other than the area immediately surrounding the piano.

Throughout the process, we work with concentration and quiet precision. Should we discover mechanical defects during the tuning—such as damaged hammers or loose tuning pins—we will notify you immediately. We perform only the work included in the tuning service; more extensive repairs are discussed separately and documented in a new cost estimate agreement.

To ensure a smooth process, we ask that you clear access to the instrument. In particular, the piano lid must be able to open fully, and there should be sufficient space for the technician behind or above the instrument.

We also recommend that the instrument remains at the room temperature where it will permanently stand for at least 24 hours before the appointment. Please avoid placing the piano directly next to a heater or in a drafty area immediately before the visit, as this can directly affect the precision of the tuning.

At the end of the visit, you receive a perfectly tuned instrument that allows for pure and harmonic sound development. The intonation is consistent across the entire spectrum, which is especially noticeable when playing chords and complex harmonies.

Additionally, you will receive a brief written report on the condition of your instrument. This includes information about the work performed and specific recommendations for optimal placement in the room and humidity regulation to increase tuning stability. We document any signs of wear so that you can plan long-term maintenance.

A standard tuning typically takes between 60 and 90 minutes. If the instrument requires a pitch raise because it has not been maintained for years, this timeframe may be extended. We coordinate appointments flexibly within our opening hours (Mon-Fri 10-7, Sat 11-4).

We recommend regular tuning every six to twelve months, depending on the location and intensity of use. This continuity minimizes the stress on the frame and extends the lifespan of the action.

Please note that pure piano tuning does not include mechanical regulation. This includes tasks such as adjusting key height, fixing "clattering" keys, or voicing the hammers (timbre correction). These services are separate craft processes.

Similarly, the replacement of strings, the repair of cracks in the soundboard, or the internal cleaning of dust and debris are not part of the standard tuning. Should such work be necessary, we are happy to provide an individual offer. We do not perform work on instruments containing materials from protected species (CITES) without the corresponding documentation.

Our prices are transparent and fairly calculated. The prices listed in the following table are final prices including the statutory Austrian VAT of 20%. For commercial customers (B2B), we list the net amount separately.

Billing is per visit. Travel within the city area of Vienna is already included in the flat rates for tuning. Should additional services be requested during the appointment, this will be done by prior agreement and added accordingly.